Volume 4, 2026 – Issue 2
English Majors’ Satisfaction with the Coco English App: A Study at Guangdong University of Science and Technology
Sitong Cai 
1 *, Xiao Zhou 2, and Qinghua Han 3
1,2,3 School of Foreign Languages, Guangdong University of Science and Technology, Dongguan 523000, China
3 School of Foreign Languages, Shangrao Normal University, Shangrao 334001, China
* Corresponding author: 732383194@qq.com
DOI: 10.5281/zenodo.20291243
Abstract
With the advent of the information age, mobile learning tools have become an important learning aid for the vast majority of English major students. The Coco English app, with its rich resources and diverse functions, has quickly become a popular English learning aid among students. This study focuses on English major students at Guangdong University of Science and Technology and uses literature review, questionnaire survey, and interview methods to explore students’ satisfaction with the Coco English app and the factors influencing it. The survey results show that 38.13% of students are highly satisfied with the quality of the app’s resources (such as real test questions and graded listening) and its gamified features (such as word challenges and medal collection). However, students are dissatisfied with the in-depth analysis of real test questions, the proportion of paid content, and occasional interface lag. Based on this phenomenon, this study proposes suggestions from three aspects: optimizing functional design, controlling the proportion of paid and free resources, and improving the stability and smoothness of the software operation. These suggestions aim to provide references for the app developers to improve their products and better guide college students to use mobile learning tools for learning.
Keywords: Coco English app, usage satisfaction, mobile learning, autonomous learning, English majors
Published
2026/06/01
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Section
Research Papers
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Cai, S., Zhou, X., & Han, Q. (2026). English majors’ satisfaction with the Coco English app: A study at Guangdong university of science and technology. The International Journal of Technology, Innovation, and Education, 4(2), 179–208. https://doi.org/10.5281/zenodo.20291243
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Cai, Sitong, Xiao Zhou, and Qinghua Han. 2026. “English Majors’ Satisfaction with the Coco English App: A Study at Guangdong University of Science and Technology.” The International Journal of Technology, Innovation, and Education 4 (2): 179–208. https://doi.org/10.5281/zenodo.20291243.
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Cai, Sitong, et al. “English Majors’ Satisfaction with the Coco English App: A Study at Guangdong University of Science and Technology.” The International Journal of Technology, Innovation, and Education, vol. 4, no. 2, June 2026, pp. 179–208, https://doi.org/10.5281/zenodo.20291243.
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[1]
S. Cai, X. Zhou, and Q. Han, “English majors’ satisfaction with the Coco English app: A study at Guangdong university of science and technology,” The International Journal of Technology, Innovation, and Education, vol. 4, no. 2, pp. 179–208, Jun. 2026, doi: 10.5281/zenodo.20291243.
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Cai, S., Zhou, X. and Han, Q. (2026) “English majors’ satisfaction with the Coco English app: A study at Guangdong university of science and technology,” The International Journal of Technology, Innovation, and Education, 4(2), pp. 179–208. Available at: https://doi.org/10.5281/zenodo.20291243.
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Cai S, Zhou X, Han Q. English majors’ satisfaction with the Coco English app: A study at Guangdong university of science and technology. The International Journal of Technology, Innovation, and Education [Internet]. 2026 June 1;4(2):179–208. Available from: https://ijtie.com/wp-content/uploads/2026/05/N40227.pdf
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Cai, S., Zhou, X., & Han, Q. (2026). English majors’ satisfaction with the Coco English app: A study at Guangdong university of science and technology. The International Journal of Technology, Innovation, and Education, 4(2), 179–208. https://doi.org/10.5281/zenodo.20291243
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About the authors
- Sitong Cai is currently an undergraduate student majoring in English at Guangdong University of Science and Technology, China. Her research interests include mobile learning, English learning apps, and college students’ autonomous learning.
2824979863@qq.com
↩︎ - Zhou Xiao is a researcher at the School of Foreign Languages, Guangdong University of Science and Technology. Her academic focus includes digital intelligence in education and the integration of mobile learning applications in English Language Teaching.
zhouxiao0525@outlook.com
↩︎ - Qinghua Han is an associate professor at the School of Foreign Languages, Guangdong University of Science and Technology. Her research interests include college English teaching, educational technology, and literature studies.
732383194@qq.com
↩︎
